A $10B credit union taps Candescent’s AI-powered digital banking
Summary
American Banker reports that PSECU, a $10 billion credit union in Harrisburg, Pa., will offer members a Gemini-powered experience built into Candescent’s digital banking platform, with a home screen that summarizes their finances and flags issues like a bill they can’t quite cover. Candescent Chief Product Officer Gareth Gaston says members should be able to do anything in conversation, from paying a bill to acting on a suggestion to move extra cash into savings, without clicking through menus and that the experience is transparent and fully auditable.