Protect every interaction without slowing anyone down
Deliver secure, low-friction identity and risk management across every channel, journey, and moment.
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Defense that strengthens adoption—not friction
Increase in digital feature adoption, driven by a more intuitive, secure user experience.
Of new capabilities and updates, improving responsiveness to threats and user expectations.
Provides customers with stronger confidence in digital self‑service.
One unified identity and security platform
Consistent protection across retail, SMB, commercial, and every digital channel.

Unified risk engine
A single platform that delivers identity authentication, KYC/KYB, fraud checks, and transaction risk analysis.

Adaptive authentication
So it only steps up when necessary - introducing friction only when risk signals require it.

Behavioral intelligence
Detect suspicious patterns and abnormal activity early—before it causes any problems.

Granular business controls
Built for high‑value payments and entitlements across retail, SMB, and commercial banking.
Security that works before users ever notice
See how our Identity & Business Solution works in the background as a user logs in, moves money, and sees verification prompts only when behavior or device signals require it. Risk scoring happens in real time—with no disruption for legitimate users.

Pre‑integrated partners for even deeper and broader protection
Activate enterprise‑grade identity and fraud partners that remain in-flow, without adding any friction or complexity.
NICE Actimize
Enterprise fraud monitoring and compliance
Callsign
AI‑powered identity verification and friction‑reduction.
Go live quickly. Stay protected continuously.
Deploy our Identity and Business Security solution in weeks—with secure APIs, pre‑built connectors, and guided configuration. Scale with scorecards, optimization, and ongoing risk intelligence.

Speedy security without sacrificing control or compliance
When OneUnited Bank embedded our intuitive Identity and Business Security solution across their mobile app, they saw a 33% lift in digital adoption, improved usability, and delivered more intuitive and more robust security.

Protect every interaction without slowing customers down
Solutions designed to work together
Explore how Candescent solutions address key banking needs across onboarding, engagement, security, and growth, all on a single, intelligent platform.
Support your customers and members with secure, seamless money movement across digital, branch, and service channels—reducing friction for treasury teams while strengthening approvals, controls, and audit readiness.
Deliver relevant next-best actions and personalized recommendations that help customers and members build healthier financial habits, without sacrificing transparency or governance.
Combine identity verification, fraud signals, and adaptive authentication to reduce risk—all while preserving a smooth experience for legitimate customers and members.
Unify customer, member, and employee context across channels so journeys stay connected, powering proactive service, smarter routing, and responsible AI assistance in the moments that matter.
Increase customer and member conversion—and strengthen relationship growth—with experiences that reduce drop-off and improve cross-sell, starting with onboarding and continuing through servicing and customer lifecycle moments.
Streamline customer and member lending from application to servicing with digital workflows, document collection, and status transparency—improving speed and consistency while maintaining governed decisioning.
Reduce cost-to-serve by automating back-office workflows, exception handling, and case management so teams resolve issues faster with fewer handoffs and clearer accountability.
Explore Identity & Business Security
Fraud Risk is Everywhere. Here's How to Protect Your Customer and Member Journey

Cybersecurity in Era of Intelligent Banking: How to Build Trust Through Measurable Security
FAQs
Clear answers to the questions banks and credit unions are asking about our Identity & Business Security solution.
Identity and business security includes authentication, fraud prevention, and risk management capabilities that protect users and transactions across digital banking experiences.
Candescent delivers a unified security layer that combines identity, fraud, and risk intelligence, using AI and real-time intelligence to protect every interaction while minimizing friction.
Security is embedded directly into the digital banking experience, using real-time risk analysis and adaptive authentication to protect users without interrupting the journey.
Legitimate users move through secure, low-friction experiences with fewer prompts, while risk-based controls activate only when needed.
Through secure APIs and pre-built connectors, enabling institutions to deploy quickly while maintaining governance and control.
Traditional solutions rely on siloed tools. Candescent delivers a unified identity, fraud, and risk layer that reduces false positives and creates a smoother digital banking experience.
Built-in controls, audit trails, and governance frameworks help institutions meet regulatory requirements while maintaining strong security standards.
Institutions can deploy quickly using pre-integrated partners, standardized configurations, and phased implementation.