Lighting a candle for Intelligent Banking

This Bankadelic episode, hosted by Lou Carlozo, finds Candescent Chief Product Officer Gareth Gaston explaining Votiv, the experience layer of Intelligent Banking, and the three things that make it intelligent: conversational banking, actionable insights and smart summaries. He also talks about PSECU, the first client to sign on specifically for Votiv and why community financial institutions should hold on to their own brand and local feel as members come to expect the experience they get from ChatGPT or Claude.