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Chief Customer Officer

Brad Rennick

Brad Rennick serves as Chief Customer Officer at Candescent, where he leads the company’s customer success, professional services, and technical support organizations, with a focus on customer loyalty, operational excellence, and sustainable growth.

Brad brings more than 25 years of enterprise technology and SaaS leadership experience, scaling customer organizations and leading business transformation.

Prior to Candescent, Brad served as Chief Customer Officer at FinThrive, a Clearlake Capital-backed healthcare technology company, where he led a global customer organization of more than 1,100 employees and helped integrate three businesses into a unified technology platform.

Previously, Brad spent nearly a decade at Modernizing Medicine, helping scale the company from an early-stage startup into a leading healthcare SaaS provider while building award-winning customer organizations.

Brad focuses on combining data, AI, and human-centered experiences to strengthen customer relationships, accelerate innovation, and create lasting business value.

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