Candescent Imaging 4.3 Release Notes

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Fraud and risk management enhancements

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Improves fraud detection accuracy with more flexible review policies.

• New integration with Advanced Fraud Solution (AFS) adds fraud protection to existing solutions like EWS
• Real-time risk validation improvements with configurable thresholds controls to determine when items are evaluated. FIs can define rules based on dollar amount risk criteria.
• Hotlist and cashier check monitoring proactively routes suspicious items for review based on check attributes (e.g. routing number, account, serial number).
• Second-level review workflow reassigns deposits across fraud or operation teams for deeper investigation.

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Reporting and operations improvement

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Reduces manual effort and improves operational visibility.

• New ATM dashboard identifies ATMs that are offline or not processing deposits based on activity patterns rather than network monitoring.
• Delivers expanded report sharing and automatic scheduling across teams including recurring end-of-day automation. Can be configured to run after each business/posting day.
• Streamline distribution with automated report delivery to external systems or clients via SFTP.
• Reports now support billing, compliance, and operational insights.

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Imaging and workflow enhancements

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Enables more flexible processing and improved user experiences.

• Enhancements to virtual endorsements improve how information is displayed on check images, including clear currency formatting and expanded visibility into foreign exchange (FX) data.
• Expanded device management capabilities that go beyond scanners and now includes additional device types such as receipt printers and passbook printers.

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Why it matters

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Candescent Imaging 4.2 release empowers financial institutions to reduce fraud risk through stronger validation and review tools, while driving operational efficiency with enhanced automation and reporting.  It also strengthens security and compliance to meet evolving industry expectations and positions organizations for the future with a scalable, cloud-ready and multi-tenant architecture.

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